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Sport & Sport Equipment

NordicTrack - Pro-Form - Weider - Weslo

In case of technical issue, please first reach your after-sales service of your reseller.

After-sales service procedure:

  • Announcement of cases with proof of guarantee and detailed explanation (text and photos)
  • Telephone troubleshooting by a technician
  • On-site troubleshooting by a technician if needed

Please read our terms & conditions for after-sales service below. 

 

Contacts:


German

Sertronics AG 
Lindächerstrasse 1 
CH-5413 Birmenstorf AG 
Hotline: +41 (0)56 417 71 11 / 08.00 - 12.00 heure et 13.00 - 17.00 heure

Email : service@sertronics.ch

French

NordicTrack Switzerland
C/o Continuum Solutions
Rue de la Pierre-à-Mazel 39
CH-2000 Neuchâtel
Hotline: +41 (0)32 721 08 55 / 08.00 - 12.00 heure et 13.00 - 17.00 heure

Email : sav@continuum-solutions.ch

Electronics & Sports

Makeblock - QimmiQ - Trevi - Bear Technology - Pure Acoustics - iFit - Zulupack - Ultimate Direction - Altra Running

After-sales service procedure:

  1. Case Announcement by email: Prepare the denomination, the reference, the date of purchase (with the invoice attached) and a detailed explanation (text and photos)
  2. If accepted, establish an RMA number by Continuum Solutions
  3. Sending the product for repair or for the creation of a quote

Contacts:

Continuum Solutions
Rue de la pierre-à-Mazel 39
CH-2000 Neuchâtel

Email : sav@continuum-solutions.ch